Before starting a project we discuss the entire scope of the issue with our clients. We cover complexity, methodology, use of resources, time frame, costs and the format for delivery.
Deliverables can range from an executive summary to a full-research report, an in-person presentation or a phone conference.
Prior to start we agree on deliverables, cost and time frame. We guarantee our results, we guarantee on-time delivery, and we will never exceed our agreed costs.
Naturally we maintain full client confidentiality, since we are often entrusted with proprietary information.